Performance Evaluation Overview

When: Wednesday, March 4, 2025, 8:30 am-11:00 am

Where: CMA Offices 1390 Dublin Rd. Columbus, OH 43215

Managing staff performance is one of the most challenging and most impactful parts of being a practice manager. This engaging session is designed to help practice managers turn performance reviews into effective tools for improving accountability, strengthening communication, and supporting a high-functioning clinical team. Participants will gain practical strategies for conducting clear, confident performance conversations, addressing performance issues early, and setting consistent expectations that support both staff success and practice operations.

Learning Objectives
By the end of this session, practice managers will be able to:

• Identify performance review formats, timing, and processes that work best in a busy medical practice environment.

• Prepare for and conduct productive, respectful performance conversations with clinical and administrative staff.

• Apply consistent accountability strategies to address performance issues while maintaining morale and professionalism.

About our Speaker: Dana Vogelmeier, CPTD

Dana is a seasoned leader and leadership development expert with more than 25 years of experience leading teams and developing leaders across organizations. Known for creating exceptional team experiences, she has led teams ranging from eight people to indirectly guiding more than 400, consistently modeling the behaviors and interactions that build trust, engagement, and performance.

Dana has designed and delivered multiple leadership development programs and led a high-impact employee engagement initiative that increased engagement scores by 30% within a single division. She also spearheaded a pilot program for after-hours service that proved so successful it was adopted company-wide.

She holds both an MBA and a Bachelor of Science from Franklin University and is a Certified Professional in Talent Development (CPTD). Dana is a sought-after speaker and thought leader, having presented at Disrupt HR Columbus and delivered a TEDx talk titled “Change the World by Loving Your Work.” She is also the author of The Workplace Atmosphere: Transforming the Work Environment from Dismal to Desired.

Deeply committed to community and professional service, Dana has served as President of the Columbus Rotary Club, President of the Central Ohio Association of Talent Development, and District Trainer for Rotary District 6690.

Her work centers on helping leaders create workplaces where people feel valued, engaged, and inspired to do their best work.